Choosing a kitchen exhaust cleaning contractor for your restaurant can be a daunting task. How is a restaurant owner to know who to trust? I’m going to give some earmarks to go by when choosing one.
First – Did the hood cleaner show up on time? If they did not, this is the first sign that they are probably not going to pay much attention to detail as needs to be paid. When cleaning kitchen exhaust systems, attention to detail is numero uno.
Second – Does your hood cleaning contractor wear a uniform? Although this isn’t as important as paying attention to detail, it does say a lot about the company. Cleaning hoods is a dirty, dirty job and what they look like after the cleaning would scare small children and puppy dogs, but how they look before should at least be professional.
Third – Do they take pictures of their work? This is EXTREMELY important in the hood cleaning business. Restaurant owners and managers can’t always go on the roof or open up access panels to see the ductwork so it’s important to have these pictures to check the work of the contractor. If they hesitate at this request, dump them. Something isn’t right.
Forth – Cost? Yeah, I know this sounds strange, but if you received 3 bids for your kitchen exhaust cleaning and one was far below the other two, something is probably being left out. The chemicals and tools involved in this industry are quite expensive. Not to mention the insurance, labor, and fuel. Think twice before hiring the lowest bidder. As a restaurant owner, this is your livelihood that we are talking about here. It can go up in flames in a matter of minutes and your insurance will want to know if the system has been cleaned correctly. The ultimate responsibility falls upon your shoulders.